Saturday, November 29, 2025

Canada’s Information Regulators call on their respective governments to promote a more robust information ecosystem

Date:

Canadian Regulators Demand Action Against Digital Misinformation

In an era where a single viral falsehood can spread faster than a verified fact, the integrity of our digital information ecosystem is under unprecedented threat. Recognizing the profound risks this poses to democracy and public safety, a powerful coalition of Canadian information regulators has taken a decisive stand. A recent, urgent call to action signals a major shift in Canada’s approach to governing the vast and often chaotic online world.

This isn’t about isolated complaints; it’s a unified demand from the very bodies tasked with overseeing our elections, privacy, and broadcasting. They are sounding the alarm that the current, largely self-regulated model for digital platforms is failing, and the consequences are too severe to ignore.

A Unified Front Against a Digital Threat

The call to action was issued in a joint statement by the heads of three pivotal Canadian agencies:
* The Office of the Commissioner of Canada Elections (OCCE)
* The Office of the Privacy Commissioner (OPC)
* The Canadian Radio-television and Telecommunications Commission (CRTC)

This tripartite alliance is significant. Each regulator views the problem of digital misinformation through a different, yet interconnected, lens:

* The OCCE is concerned with how false information can poison the well of democratic discourse, manipulate voters, and undermine the legitimacy of elections.
* The OPC focuses on the dangerous intersection of misinformation and personal data, where sophisticated micro-targeting can be used to amplify deceptive content to vulnerable individuals.
* The CRTC, now armed with new responsibilities under the Online Streaming Act, is focused on ensuring that online streaming services contribute to a healthy digital media landscape.

Their collective message is clear: the siloed approach of the past is inadequate. The challenges of misinformation, data privacy, and electoral integrity are inextricably linked, requiring a coordinated and robust regulatory response.

Why Now? The Escalating Risks of Inaction

The regulators did not mince words about the immediate dangers posed by the status quo. Their concerns are not theoretical but are grounded in observable trends and past events that have shaken democracies worldwide.

Democracy in the Crosshairs

The integrity of the electoral process is a primary concern. Foreign actors and domestic bad actors can use platforms to:

  • Spread disinformation about candidates and political parties.
  • Amplify divisive social and political narratives to create discord.
  • Use bots and inauthentic accounts to manipulate public perception.
  • Disseminate false information about voting procedures to suppress turnout.
  • These tactics erode public trust in democratic institutions and can directly influence the outcome of elections. The regulators warned that without proactive measures, Canada remains vulnerable to these sophisticated interference campaigns.

    The Privacy-Misinformation Nexus

    Perhaps the most insidious aspect of modern misinformation is its relationship with personal data. The business models of many major platforms are built on extensive data collection. This data is then used to power algorithms that:

  • Create detailed psychographic profiles of users.
  • Identify individuals most susceptible to certain types of false or inflammatory content.
  • Deliver highly targeted misinformation directly into the feeds of those most likely to be influenced by it.
  • This creates a dangerous feedback loop where privacy violations fuel the spread of deception, making it exceptionally difficult to counter.

    The Core Demands: A Blueprint for Accountability

    The joint statement goes beyond identifying problems; it lays out a clear set of demands directed at both the federal government and digital platform companies themselves. The central theme is proactive accountability.

    1. Implementing the Digital Safety Commissioner

    A key demand is the swift and effective implementation of the proposed Online Harms Act (Bill C-63). This legislation would create a new Digital Safety Commissioner with the authority to regulate online platforms. The regulators see this role as essential for:

  • Enforcing a duty of care on platforms to protect users from serious harms, including systemic misinformation.
  • Creating and overseeing mandatory codes of conduct that platforms must follow.
  • Providing a centralized body with the power to investigate non-compliance and levy significant penalties.
  • 2. Mandatory Transparency and Risk Assessment

    Gone are the days of trusting platforms to self-police. The regulators are demanding a new regime of mandatory transparency. This would force companies to:

  • Conduct and publish regular risk assessments detailing how their services could be used to spread misinformation or interfere with democratic processes.
  • Be transparent about the algorithms that curate and amplify content for users.
  • Provide clear data to researchers and regulators on the flow of information on their platforms, especially during critical events like elections.
  • 3. Strengthening Privacy Laws

    Recognizing that data is the lifeblood of targeted misinformation, the regulators reiterated the need for reform of Canada’s private-sector privacy law. A strengthened law would limit the amount of personal data companies can collect and use for targeting, thereby reducing the precision and impact of malicious disinformation campaigns.

    The Global Context and Canada’s Leadership Moment

    Canada is not alone in this fight. The European Union has implemented its landmark Digital Services Act (DSA), which imposes similar transparency and risk assessment obligations on very large online platforms. The United Kingdom has also passed its Online Safety Act.

    By adding its voice through this powerful coalition, Canada is aligning itself with a growing international consensus: the era of the unregulated digital wild west is over. The question is no longer if platforms should be regulated, but how to do it effectively while preserving freedom of expression.

    Looking Ahead: A Safer Digital Public Square

    The unified call from Canada’s information regulators is a watershed moment. It represents a mature understanding that the challenges of the 21st-century information landscape cannot be addressed with 20th-century tools and thinking.

    The path forward will require careful balancing. Regulations must be strong enough to compel meaningful change from trillion-dollar tech giants without stifling innovation or legitimate speech. Public education and digital literacy initiatives will remain crucial in building societal resilience against falsehoods.

    Ultimately, this action is about rebuilding trust. Trust that the information we consume online is not deliberately manipulated to harm us. Trust that our personal data is not being weaponized against us. And trust that our democratic processes remain free, fair, and resilient in the face of evolving digital threats. The regulators have laid down the gauntlet; the response from policymakers and platforms will now define the future of Canada’s digital realm.

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