Author name: Serena Marquez

Serena Marquez is a Canadian technology journalist with 10+ years of experience covering innovations, digital transformation, AI, and emerging tech trends in Canada. She holds a Bachelor of Journalism from the highly selective University of King’s College and completed executive studies in technology and media leadership at the prestigious Sauder School of Business, UBC. Serena produces in-depth tech reporting and analysis, helping readers understand how innovation shapes Canada’s digital and economic landscape.

SITE_ALTMAN

AI Accent Masking in Call Centres Triggers Backlash

AI Accent Masking Fuels Union Backlash in Canada The Quiet Revolution in Customer Service: When Your Voice Gets a Digital Makeover Imagine you call a helpline for your bank, a telecom provider, or a government service. The voice on the other end sounds like it belongs to someone from your own neighborhood—fluent, familiar, and regionally […]

AI Accent Masking in Call Centres Triggers Backlash Read More »

Telecom Workers Warn AI Is Monitoring Staff, Masking Accents

Telecom Workers Warn AI Is Monitoring Staff, Masking Accents

AI Surveillance Tracks Telecom Staff and Masks Offshore Accents The hidden cost of your customer service call: How Canada’s largest telecoms are using artificial intelligence to monitor workers and digitally scrub their accents in real time. Every time you call a telecom company to complain about a bill or troubleshoot your internet, you might be

Telecom Workers Warn AI Is Monitoring Staff, Masking Accents Read More »

UWindsor Research Drives Next Wave of Motion Sensing Tech

UWindsor Research Drives Next Wave of Motion Sensing Tech

Beyond Sci-Fi: UWindsor’s Breakthrough in Motion Sensing Technology Think about the last time you unlocked your phone with a fingerprint, tracked your steps on a smartwatch, or used a controller in a virtual reality game. In each case, a tiny sensor was measuring your movement and translating it into digital data. But here’s the part

UWindsor Research Drives Next Wave of Motion Sensing Tech Read More »

Advocates Urge Ottawa for Mandatory Anti-Drunk Driving Tech

Advocates Urge Ottawa for Mandatory Anti-Drunk Driving Tech

Canada Mandates Anti-Drunk Driving Tech: MADD Pushes for Life-Saving Vehicle Safety Regulations The Urgent Call for Standard Equipment Every 12 hours, a Canadian life is lost to alcohol-impaired driving. The numbers are stark: over 1,200 preventable deaths annually, thousands more injured, and countless families forever altered. While public awareness campaigns and stricter penalties have yielded

Advocates Urge Ottawa for Mandatory Anti-Drunk Driving Tech Read More »

BCIT Students Win Big at 2026 Skills Canada BC Event

BCIT Students Win Big at 2026 Skills Canada BC Event

How BCIT Students Dominated the 2026 Skills Canada BC Competition: Gold Medals & Key Takeaways The British Columbia Institute of Technology (BCIT) has once again proven why it remains a cornerstone of hands-on, career-ready education in Canada. At the 2026 Skills Canada BC Competition, BCIT students delivered a performance that wasn’t just impressive—it was dominant.

BCIT Students Win Big at 2026 Skills Canada BC Event Read More »

iPhone 17 Series Prices Across US, UAE, India 2026

iPhone 17 Series Prices Across US, UAE, India 2026

iPhone 17, Pro & Pro Max Prices Worldwide: A Complete May 2026 Buying Guide The global smartphone market is bracing for what many analysts call Apple’s most calculated release in years. The iPhone 17 lineup—standard, Pro, and Pro Max—isn’t just another iterative upgrade. It represents a shift in how Apple approaches regional pricing, component sourcing,

iPhone 17 Series Prices Across US, UAE, India 2026 Read More »

Canada Spy Agency Warns of China Harassment, Tech Theft

Canada Spy Agency Warns of China Harassment, Tech Theft

Canada’s Spy Agency Levels Serious Allegations Against China: A Deep Dive into the Espionage Crisis When a nation’s premier intelligence service breaks its typical silence to name an adversary directly, the stakes are no longer theoretical. This week, Canada’s security apparatus did exactly that, issuing a public indictment against the People’s Republic of China that

Canada Spy Agency Warns of China Harassment, Tech Theft Read More »

CSIS Warns of China Targeting Canadians, Tech

CSIS Warns of China Targeting Canadians, Tech

Canada’s Spy Agency CSIS Accuses China of Targeting Canadians and Stealing Technology In a stark escalation of diplomatic tensions, the Canadian Security Intelligence Service (CSIS) has publicly accused China of orchestrating a multi-pronged campaign against Canadian citizens and national interests. The agency’s latest assessment, reported by WION, alleges that Beijing is not only engaging in

CSIS Warns of China Targeting Canadians, Tech Read More »

Laurentian Admin Praised for Tech Transfer Leadership

Laurentian Admin Praised for Tech Transfer Leadership

Tech Transfer Triumph: How Laurentian University is Fueling Sudbury’s Innovation Economy The quiet hum of laboratory equipment and the rustle of academic papers rarely make headlines. But when a key administrator at Laurentian University receives a major accolade for driving technology transfer, the entire Sudbury ecosystem should pay attention. This is not merely an individual

Laurentian Admin Praised for Tech Transfer Leadership Read More »

Scroll to Top